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Can't reset password?

7:18 pm, June 18, 2014 Hello there, I've been trying to reset my password for the last hour and it doesn't work.. After taking a break from this game I wanted to log in and see how it was going. I tried to reset the passw [..] View

Problem with gem card - need advice please

8:16 pm, February 28, 2014 MODERATOR EDIT: A list of authorized retailers is listed in a later post. All other sources are not to be trusted. Hello all. After playing the game for 3 months I decided to buy some gems to enhance [..] View

Did I just get hack?

6:13 am, October 14, 2013 So the guild wars 2 launcher was downloading a 700 files update or something.  It was at 99 so I click log in and it said the following "you've enabled email authentication for [..] View

Buddy's hacked (more appropriately, stolen) account..

11:04 pm, October 11, 2013 So, my buddy, ignorantly, used the same e-mail/password combo on a few other sites that he had in-game.  He's not very computer-literate, which is why I'm asking on this. In contact [..] View

Hoping to reach an Anet employee with a complaint (I've tried other methods of contact)

1:20 am, October 5, 2013 I've often heard stories of how GW2 forums could often be overzealous with their moderation and I didn't believe it. Most times people exclude information, painting only their side of the story but th [..] View

Save ANet and yourself time when requesting refund:

2:41 pm, October 4, 2013 I just got my refund for the digital online purchase. Not bashing but the game is just not for me. Thought I'd save the user and ANet some time by sharing what they sent me as a request for informati [..] View

My hacked Account

5:44 pm, October 3, 2013 Hello I wanted to post a real life account so that the rest of the world can see how Arena Net is doing and their response to people that have been hacked. Last Saturday on Sept. 8th at about 5pm I [..] View

Constant spam/phishing messages in my e-mail

5:29 pm, October 3, 2013 Iunno if this is the right sub-forum or if there's another thread about this (couldn't find any), but I've been getting a lot of spam from a seemingly authentic ANet e-mail address. The content of th [..] View

misogyny in GW2

4:58 pm, October 3, 2013 ant possibly be the only female to experience this. It makes me ill to experience this. So: the gaming world comprises of more than just males. I dont think this issue being taken seriously. 1. No the [..] View

suspended / banned for no reason help

2:09 pm, October 3, 2013 Char name : Volrick Server EU : Gandara on Feb 7 i tried to login my account and it was suspended for account issue , i contacted support and this was their first reply This e-mail is to notify you [..] View

Guild Wars, NCSoft, ArenaNet and the future...

6:16 am, October 2, 2013 This is more intended for ArenaNet employees to read. I know they read these forums and I'm hoping they will see this, think about it, and maybe even respond to it. It is also open for discussion from [..] View

Meh, I was finally hacked...

4:52 am, October 2, 2013 No quite sure how this happened since I use a different password on a site by site basis and a different e-mail depending on said site. Just received an e-mail that the login e-mail was changed and I [..] View

Appealed Bans Lifted Soon

1:40 am, October 2, 2013 Status of appeal changed to waiting and a message that was attached: Quote Hello, In the coming hours, we will be restoring account access to those who were suspended for exploiting the bugged vendo [..] View

The future of NCSoft, ArenaNet, and Guild Wars 1 & 2.

9:31 pm, October 1, 2013 This is more intended for ArenaNet employees to read. I know they read these forums and I'm hoping they will see this, think about it, and maybe even respond to it. It is also open for discussion from [..] View

No Mercy Community Cup is here!

6:40 pm, October 1, 2013 http://tinyurl.com/qhphxcv Who doesn't like explosions? Subject Register today, the No Mercy Community Cup is here! This is your official invitation to the first ever No Mercy Community Cup present [..] View

Security of GW2 - Opinions about this question

11:59 am, October 1, 2013 I've just received two alerts in my gmail telling me I've linked two gmails I've never seen before to my account as recovery e-mails. I've took them off already but am wondering if I should go a bit f [..] View

Plea for ideas to help get my account back

6:07 am, October 1, 2013 I'm not quite sure what to do right now. Guild Wars 2 has been the only truly fun and addicting game that LASTS and keep my attention in the past few years, and I've been perma banned simply because I [..] View

How do you know if you are banned?

4:28 am, October 1, 2013 I know weird question, but I'm curious. Do you get an e-mail? Some different message when you log in? I've heard that if you get banned when in game, Dhumm pops out and eats you or something like that [..] View

Muting the community

5:12 pm, September 30, 2013 This is an automated message. Your post in Muting the community was infracted. Your original post in Muting the community: _______________________________________________________________ First off: [..] View

Halloween Minipets, any further information?

4:54 pm, September 30, 2013 Just wanted to ask, if anyone knows anthing about them. on their halloween page there is no information about them. (at least on the german one) they're mentioned only in the newsletter afaik. Does [..] View

Account Hack FAIL

1:07 pm, September 30, 2013 So I got an E-mail saying my account was trying to be axcessed from "x" place and "x" router number. If I wanted to I could let it be axcesses from there click this link. Of coarse [..] View

Gem Store Buyers Beware

9:03 am, September 30, 2013 Buyer beware on GW2. Is this the start of the f***-all customer service attributed to free subscription? [START] Dear ArenaNet, I made a purchase at the gemstore for a Witches Outfit available duri [..] View

Unable to authenticate gameplay privelages

6:06 am, September 30, 2013 There was a topic earlier with this same exact name but it became locked due to it being posted before the servers opened up. I would have posted it there but I'm unable to do that. Here is my messag [..] View

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