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Can't reset password?

7:18 pm, June 18, 2014 Hello there, I've been trying to reset my password for the last hour and it doesn't work.. After taking a break from this game I wanted to log in and see how it was going. I tried to reset the passw [..] View

Worst Idea Ever

8:19 pm, November 19, 2013 So I go to log in after putting the game down for a bit to discover that my password doesn't work.  I press "forgot password" and the screen comes up saying "service u [..] View

So I get this today....

2:43 am, October 24, 2013 So today I was greeted in my email box with an email that saved my 60$ purchase. But now I'm wondering if there is anything else I can do to protect my account other than changing my password? I gue [..] View

Did I just get hack?

6:13 am, October 14, 2013 So the guild wars 2 launcher was downloading a 700 files update or something.  It was at 99 so I click log in and it said the following "you've enabled email authentication for [..] View

Hacked Accounts

10:03 pm, October 13, 2013 Hey guys first post here, I am just letting you know if you were unlucky like me and got your account hacked that Anet isn't going to help... Yeah you heard correctly, If your account was hacked and t [..] View

Is server down right now? 9:03am pst

1:56 pm, October 12, 2013 I have not logged in for over a month. Updated and tried to log in and it says my password is wrong. Not sure if system is down (which has happened before) or there is something wrong with my password [..] View

Buddy's hacked (more appropriately, stolen) account..

11:04 pm, October 11, 2013 So, my buddy, ignorantly, used the same e-mail/password combo on a few other sites that he had in-game.  He's not very computer-literate, which is why I'm asking on this. In contact [..] View

Password Reset: Beware

3:49 am, October 11, 2013 In response to the prompt to consider changing my password on the login panel, I followed the link to the official site and changed my password, filling in the information exactly as prompted, and sav [..] View

Suddenly got the message incorrect password

2:16 am, October 11, 2013 Got booted out. But suddenly i got the message incorrect password... While I could log in 1min ago perfectly fine. Maby because the server crashed? Somebody else got this message too? View

"Confirm Password Change" when I did not request one. Anyone else?

8:13 pm, October 7, 2013 I'm just trying to figure out if this was a Arenanet mass email thing, or if my account was almost hacked into. Did anyone else get the password change email without requesting one? View

Think I was hacked? No idea...Wtf Anet?

10:25 pm, October 5, 2013 So tried to log in thie morning and my password was invalid apparently. So I go to check my email to see if my password had been changed. It doesnt say it was. So I go to reset my password...and guess [..] View

cannot login after changing password?

8:14 pm, October 4, 2013 i changed it before my account gets hijacked, but now i cannot login with my new password...lulz i donno my serial num but i do have payment info, what to do? i changed it to a "unique" pass [..] View

Worst Launch Experience I've Ever Had

2:51 pm, October 4, 2013 I thought the worst launch experience was Diablo 3's catastrophe. Then, I played Guild Wars 2. - Auction system down since launch, people say that it has been up part time, I've played a solid 40-50 [..] View

Some Prick Hacked my Account

5:22 am, October 4, 2013 Ive just got back from working away on the mines for 2weeks to find that some prick has hacked my account and has been playing it. So i sent a support ticket in got password and account reset go to lo [..] View

Got my account back. Cautionary tale

10:04 pm, October 3, 2013 So this is a cautionary tale. I played guildwars 2 since launch for a good while. My buddy that I mainly play games with stopped playing saying he didn't like the non-trinity thing. After losing my b [..] View

Fix For Login Errors(not server down fix but for those who get it when server is up)

8:09 pm, October 3, 2013 Ok, so, 3 times since I got the game I have had it bug out and not let me login for whatever reason, cant remember exect error but the fix I found thats worked for myself and everybody I have had try [..] View

My hacked Account

5:44 pm, October 3, 2013 Hello I wanted to post a real life account so that the rest of the world can see how Arena Net is doing and their response to people that have been hacked. Last Saturday on Sept. 8th at about 5pm I [..] View

Anyone's password not working? ...And is this a sign of being hacked?

2:51 am, October 3, 2013 Hey guys, let me explain my problem I'm having: I have GW2 on my desktop, it worked fine. I installed the game on my laptop, since I knew I was travelling to another state for the weekend and wanted [..] View

New Phishing Mail

8:14 pm, October 2, 2013 Just a FYI Had an email that mentioned mounts and stuff like that. Using a non GW2 installed computer I went to the link (something about GW2 and gifts) It's a mock up of the GW2 main page, clearly [..] View

Disconnected: Another user has logged onto this account

11:28 am, October 2, 2013 See Title I was playing and got DC'd with the error message that someone else had logged onto my account. While sitting at the character selection I go and check my email, received 0 minutes ago -&a [..] View

Can't Log In

8:11 am, October 2, 2013 So I bought a digital copy of the game today. I already had a GW1 account. I used the code I was given to create a GW2 account and linked my GW1 account. I tried logging into my new account on the off [..] View

Account Login vs Game Login

8:03 am, October 2, 2013 Anyone having any issues trying to login to their account settings (saying invalid password), but able to login to the game (same user/pass) just fine? When I noticed the trade broker up, I went to g [..] View

Meh, I was finally hacked...

4:52 am, October 2, 2013 No quite sure how this happened since I use a different password on a site by site basis and a different e-mail depending on said site. Just received an e-mail that the login e-mail was changed and I [..] View

Chinese hackers still a problem?

10:48 pm, October 1, 2013 OK, i havent played this game much in the past 2 months . Logged in a couple of evenings for some PVP. So im not update at all with news/anything. Ive played MMO games for many years starting out on [..] View

Finally forced to Validate Email and sudden attempts from China...

12:41 pm, October 1, 2013 So I've always been able to press the Play button on my account without validating my email address. This allowed me to keep the same username I have been using on Guild Wars 1 for some time. Now I ha [..] View

Security of GW2 - Opinions about this question

11:59 am, October 1, 2013 I've just received two alerts in my gmail telling me I've linked two gmails I've never seen before to my account as recovery e-mails. I've took them off already but am wondering if I should go a bit f [..] View

So I was hacked

11:18 am, October 1, 2013 ...and the reset password page on account.guildwars2.com is not available. Great. View

Can't Log in, wrong password?

11:03 am, October 1, 2013 After last night's update I am not able to log in. It normally auto-login for me, so since I haven't typed my password in a long time I kind of forgot. Anyways, I tried to reset my password, but since [..] View

Soemone from CN logged into my account :/

9:32 am, October 1, 2013 When I logged into my email account today I got a message saying that there was a password change on my GW2 account, I immediately logged into the GW2 website and there was no actual change but it sho [..] View

Plea for ideas to help get my account back

6:07 am, October 1, 2013 I'm not quite sure what to do right now. Guild Wars 2 has been the only truly fun and addicting game that LASTS and keep my attention in the past few years, and I've been perma banned simply because I [..] View

Mandatory Password Change is Coming

2:55 am, October 1, 2013 Community Manager Martin Kerstein explains the required password change that starts on February 7. If you are still using a password that was chosen before the introduction of password blacklisting on [..] View

Account Names can now be changed.

2:02 am, October 1, 2013 I just logged into my Guild Wars 2 Account on the website, and it let me change me account name, I don't know if everybody knows and I'm sorry if this is like some 3 day late post because everybody k [..] View

A happy ending to being hacked :)

5:57 pm, September 30, 2013 Just thought I would sign up to brag about my unexpected windfall of gold thanks to China About a month and a bit ago I stopped playing GW2 due to me being busy for the Christmas season. I recently [..] View

stuck n login

5:43 pm, September 30, 2013 Anyoneles put in ID and password and hit login only to be forever stuck with the swirling circle thingie. not a there is no event just the swirlie thing . View

It's been a week and I still can't log in to it

4:12 pm, September 30, 2013 With my serial code, i managed to log in to the forum and all, but just cannot log in to the game.(Error code:9:4:5:1268) Have wrote tons of emails to the Support team and they even created a new acc [..] View

Need a little help with my GW2 Account

3:33 pm, September 30, 2013 Hello, i tried to reset my password in Guild Wars 2 and it went smoothly, but when i tried to put my password in the Guild Wars 2 client it said that it was wrong, so i thought "maybe my old pass [..] View

Account Hack FAIL

1:07 pm, September 30, 2013 So I got an E-mail saying my account was trying to be axcessed from "x" place and "x" router number. If I wanted to I could let it be axcesses from there click this link. Of coarse [..] View

GW2 client suggest I change password?

12:06 pm, September 30, 2013 Has anyone else had this happen? When I started up the GW2 client on top is said "Please consider changing your password" Why? My password is 16 characters long and I've never used it on a [..] View

What's with this mentality?

11:25 am, September 30, 2013 So Anet just posted this one their Facebook page: Quote If you are attending gamescom from the 15th to 19th of August, why not drop by our booth in Hall 8, enjoy a drink, have a c View

Looking for Dungeon Team

3:08 am, September 30, 2013 I've gotten through most of the PvE content and want to get started on running dungeons sans pugs to try to get the Dungeon gear sets. As it stands, I have a level 80 ranger that I'll be playing. I'd [..] View

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