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My friend cant log in for 4 days!

[ Oct 23, 2014, 6:18 am ]
Im so sad and lonely, my bestfriend cant log into the game. Her cellphone crashed and factory reset and she cant log in with google authenticator. She sent a ticket on sunday and till now theres no re.. Show More
Im so sad and lonely, my bestfriend cant log into the game. Her cellphone crashed and factory reset and she cant log in with google authenticator. She sent a ticket on sunday and till now theres no reply from customer service.



Is very weird because when i had trouble customer service is always fast and reliable. But with my friend they dont even look at her problem and im very disappointed and sad. She posted in their facebook page, she called them to their office and left message 3 times, she made a thread on reddit and pm a dev there , he ignored her. She also tried pming a GM in game from a friends account and the GM ignored her too. I feel so bad for her and i know shes crying.. i feel theres nothing i can do to make her feel better. I posted for her in the thread on the forum for tickets that havent been review on 3 days or more and still no answer.



This is her ticket maybe someone from arenanet can see it here and help her: 967698 read more

Noble Count Outfit and Grave Finisher in the Gem Store

[ Oct 22, 2014, 6:18 am ]
Even though the Black Lion Trading Company started celebrating Halloween early, we’re not out of festival goodies yet! Read on to learn about this week’s new offerings, plus limited-ti.. Show More


Even though the Black Lion Trading Company started celebrating Halloween early, we’re not out of festival goodies yet! Read on to learn about this week’s new offerings, plus limited-time deals!












  • Noble Count Outfit



    The new Noble Count Outfit is our most dapper look yet! Wear this outfit wherever you go to add a touch of class to any situation.






  • Grave Finisher



    Bury your defeated foes and mark the site of your victory with the Grave Finisher, a fitting end for any battle to the death.








  • Foil-Wrapped Candy



    Pick up a handful of our new Foil-Wrapped Candies to enjoy a random Experience, Armor, Speed, Strength, Rejuvenation, Karma, or Killstreak boost! Save them all for yourself, or send some to your friends as a gift.






  • Halloween Weapons



    For a limited time, we’ll be discounting last year’s Halloween weapons down to just two Black Lion Claim Tickets apiece! Claim Tickets can be found inside Black Lion Chests.








  • Trick-or-Treat Bags



    For the duration of the festival, you can get bonus goodies every time you open a Black Lion Chest! Trick-or-Treat bags will be awarded to you as a guaranteed bonus in addition to the items regularly found in chests.






  • Available Now in the Gem Store!



    Log into Guild Wars 2 and press “O” to access the Black Lion Trading Company for these great offers and more!





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On YouTube: Ready Up Episode 23 Updates on Skyhammer, balance, WvW, and World Tournament Series

[ Oct 22, 2014, 6:18 pm ]
On the last Ready Up, Josh “Grouch” Davis was joined by PvP Game Designer Hugh “Nightmare” Norfolk to discuss upcoming skyhammer changes, profession balance, the World Tourname.. Show More

On the last Ready Up, Josh “Grouch” Davis was joined by PvP Game Designer Hugh “Nightmare” Norfolk to discuss upcoming skyhammer changes, profession balance, the World Tournament Series, and the WvW Adopt a Dev Program. If you weren’t able to join us for the live show, you can watch it now on the Guild Wars 2 YouTube channel.



Subscribe to our YouTube channel to stay on top of our latest video releases!

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